Nidhi Khare gave a summary of the CCPA’s actions, which have lasted two years as of July 24. The CCPA has so far issued 129 notifications, 71 of which were for misleading behaviour, 49 for unfair business practises, and 9 for violations of consumer rights.
The Central Consumer Protection Authority (CCPA) deemed fifteen companies’ marketing to be “misleading,” according to CCPA Chief Commissioner Nidhi Khare on Tuesday.
Siyaram Silks, Lifebuoy, Kent Ro, Asian Paints, Blue Star, Zodiac, Safal Hospitality and Maintenance Services, Berger Paints India Limited, Blue Star Limited, AM Webshop India Pvt. Ltd (Spaces), Naaptol, Sure Vision India, Sensodyne, and Bhanwar Rathore Designer Studio are among the businesses that withdrew their deceptive advertisements, according to Khare, speaking at a press conference.
Khare gave a summary of the CCPA’s activities, which reached their two-year mark on July 24. According to Khare, the CCPA has so far issued 129 notices, 71 for misleading practises, 49 for unfair trade practises, and 9 for violations of consumer rights.
She added that the second Safety Notice was issued regarding household items such as electric immersion water heaters, sewing machines, microwave ovens, and domestic gas stoves with LPG. The first Safety Notice was issued with regard to helmets, pressure cookers, and cooking gas cylinders.
In response to a question, Khare stated that the CCPA has also warned four to five manufacturers of electric vehicles (EVs) after taking suo motto notice of consumer concerns of battery explosions in EVs.
According to Khare, three coaching centres have also received letters from the CCPA as a result of complaints made against them.
Khare also disclosed that the CCPA would appeal the Delhi High Court’s decision to suspend the most current government regulations that forbid hotels and restaurants from adding service fees to meal bills automatically.
The CCPA has also released Safety Notices to warn customers against purchasing home items including electric immersion water heaters, sewing machines, and aluminium foil for food packaging that do not bear a legitimate ISI mark, she added.
Meanwhile, an official statement said, “To protect the consumers on E-commerce websites the CCPA issued an advisory to all the E-commerce marketplaces to disclose the details of the seller and complete details of the product being sold on such websites. The CCPA is also working to develop a framework to check fake reviews on E-Commerce websites.”
“For this, a Committee involving all the stakeholders has been constituted. In his regard, the CCPA has imposed a penalty of Rs. 1,00,000 on Paytm Mall which is paid, for listing pressure cookers on its platform despite the product do not conform to compulsory BIS standards,” said the statement issued by the Department of Consumer Affairs.
