Global financial giant American Express has thrown its weight behind the vibrant Indian market in a big way, opening its largest facility worldwide spread over a mammoth 1 million square feet in Gurugram. Located in Sector 74A of the millennial hub of Gurugram near Delhi, the sprawling new campus will serve as American Express’s central hub for all its India operations going forward.
In a sign of its long term commitment to the country, American Express said employees will start shifting to the state-of-the-art new offices in phases beginning from the end of May. The campus complements existing American Express facilities in key Indian cities like Gurugram, Delhi, Mumbai, Bengaluru, Chennai and Pune, consolidating operations on a massive unified platform.
Spread over 18 acres of land, the campus building flaunts the LEED Gold certification for its environment-friendly construction and operations. American Express has truly pulled out all stops to make this their largest such facility globally, with extensive use of green materials, efficient water and energy systems as well as innovative waste management. Sustainable features like ample use of natural light, air conditioning optimized for individual zones and electric vehicle charging points underline the focus on reducing carbon footprint.
Inside, employees will enjoy ergonomic workstations, collaborative meeting spaces, cafeterias serving healthy meals and recreation areas to rejuvenate. Advanced technology powers paperless workflows and digital signages throughout. State-of-the-art security systems using facial recognition and RFID tags ensure safety of staff and data. American Express is known worldwide for its employee-centric culture and the India campus reflects that ethos through futuristic amenities and a conducive work environment.
Speaking at the inauguration, American Express India head Manoj Adlakha expressed pride at the new campus, saying “This investment is a reflection of our deep commitment to India’s growth story. The campus sets a new benchmark for innovative workplaces and will empower our teams to deliver superior experiences to customers.” He highlighted how the financial major has been steadily expanding its footprint in India’s booming digital payments industry, partnering with leading banks and offering a range of credit card and business solutions.
Industry observers say the mega campus launch is a resounding vote of confidence by American Express in India’s economic potential and skilled talent pool. It demonstrates the company’s vision and agility to future-proof its India operations on the back of rising local opportunities. With digital becoming the default mode of living, working and transacting in the country, American Express is well poised to ride the wave through this state-of-the-art operational backbone. The new India headquarters will surely accelerate the company’s growth journey here in the coming years.
