While some customer personal information was exposed, according to Cleartrip, no sensitive data was compromised.
Booking site for hotels and flights, Cleartrip, informed its customers via email on Monday that there had been a significant data breach in its internal systems.
This is to let you know that a security lapse allowed unauthorized individuals to gain access to a portion of Cleartrip’s internal systems, according to the email.
The company, which is owned by Flipkart, made it clear that while some personal information was compromised, no sensitive data was.
“We are fully aware that you might be concerned about this. Apart from some information that is part of your profile, we want to reassure you that this anomaly in our systems did not compromise any sensitive information related to your Cleartrip account, the company said.
According to Cleartrip, it had contacted the relevant authorities and was taking the proper legal action and recourse in accordance with the law. Customers were advised to change their passwords as a precaution.
According to Cleartrip, it had contacted the relevant authorities and was taking the proper legal action and recourse in accordance with the law. Customers were advised to change their passwords as a precaution.
A security anomaly has been discovered in a few of our internal systems. Together with a preeminent external forensics partner, our information security team is currently looking into the situation and taking the appropriate action. The law is being followed, and appropriate legal action and recourse are being assessed.
In 2021, Cleartrip was sold for $40 million to Walmart-owned Flipkart in what was regarded as a distressed transaction. Flipkart now owns 100% of Cleartrip.
Cleartrip, which also conducts business in Oman, Qatar, Kuwait, Bahrain, and Saudi Arabia in addition to India, has previously experienced a data breach or hack. In 2017, a group known as Turtle Squad managed to hack into the website and briefly deface it.
