With headquarters in Gurugram, a startup-Guestara- successfully bagged $500,000from its pre-series round of fundraising by investor-Sanjay Ghare- towards developing high-end AI driven innovative solutions catering to the automation of operations; enhance guest satisfactions and deliver novel revenue-creating opportunities from global hotels.
PC: Viestories
Co-founded by Akshay Dekate, Kajal Makhija, Neelaksh Gupta, and Rajat Maheshwari in 2024, Guestara has an AI-driven guest management platform that centralizes and automates the most vital hospitality functions. The platform hosts a range of solutions, from unified inboxes to contactless mobile check-in, omnichannel guest engagement, personalized upselling, and smart checkout, all designed to integrate with any leading Property Management Systems (PMS) seamlessly, transforming the guest management function into a central, intelligent workflow.
Guestara has scored early successes in onboarding hotels and short-term rentals as beta clients, aggregating more than 2,000 rooms, including three hotel chains with international presence. Initial reviews from clients were very positive as they achieved improvement in 20% operational efficiency, 35% guest satisfaction and a huge 57% incremental revenue increase.
Guestara will revolutionize the hospitality industry by empowering hotels, resorts, and vacation rentals with advanced technology. Guestara aspires to onboard 2 million rooms worldwide, positioning itself as a leader in transforming the sector into a data-driven and people-focused industry. By blending technology with genuine hospitality, Guestara seeks to redefine guest management and elevate the overall guest experience. This can be an inspiration for others to follow.
The new financing will help drive Guestara to further develop the technological capabilities to deliver innovative solutions that cater to the changing requirements of the hospitality industry. This will include marketing to a vast cross-section of hotel partners – boutique independents through multinational chains, to create the new benchmarks of guest management where hotels can consistently deliver the very best stays.
All of this tells us why Guestara’s first round of capital raising is vital in growing the demand in the hospitality industry for technological innovation. Given that the company is focused on improving its platform and expanding its client base, it is bound to have a major impact on the management of a guest experience from the hotel level. With a strong foundation and clear vision, Guestara is set to lead the charge on transforming guest management into a far more efficient process from the perspective of operators and guests alike.
