Have you heard about Landbot, the new user-friendly conversational app that is regarded as the greatest chatbot for the company to drive customers? Landbot, in other words, is the finest tool for a business to have no-coding discussions with consumers at every point of their journey.

Furthermore, by integrating your landing pages, building processes, and developing affiliate ties between Business and Customers without coding, Landbot generates leads for the business, which eventually boosts the conversion rate.

With its creative bespoke design in a single interface, Landbot is a logical progression of a chatbot, engaging clients in real-time by deploying discussions on Whatsapp, Web, or Messenger. Landbot is a for-profit firm created in 2015 and debuted in 2017 that serves as a consumer navigation tool by developing interactive messaging. By optimizing Landbot, a company may create leads and increase revenue.

Excellent customer service is now the deciding factor for customers to choose your service over the competition. Bots, which are more complex than live chat tools, respond to your clients’ inquiries quickly across channels, eliminating the need for a support human. Because of its benefits, chatbots have become a must-have for organizations that want to provide excellent customer support. Chatbot use grew in recent years after Facebook opened up its developer platform and investigated the feasibility of chatbots via its Messenger program.

Since then, various chatbot development platforms have emerged to assist organizations in creating omnichannel chatbots to boost sales, generate leads, improve customer service, and much more. According to Grand View Research, the bot industry will be worth $1.25 billion by 2025, while Gartner expects that 85% of enterprises will have used some form of chatbot automation by 2020. With Covid-19 putting the world to a halt in March 2020 and businesses wanting to save money through automation, Gartner’s forecast is more likely to come true.

Building a Chatbot – Determining Use Cases, Requirements, and Chatbot Types

It might be difficult to get started with chatbots. There are several parts to how to design a chatbot, including strategy, conversational flow, technology, tools, process, reporting, and more.

Before you begin developing a chatbot, you must first identify –

  • What problem are you attempting to solve? This becomes your use case.
  • How much time are you/your team now devoting to this issue? This will help you define your ROI afterward.
  • Could you automate the entire process with a bot, or do you need human intervention? This assists you in determining whether you require the platform to have a chatbot-to-human handover feature.
  • Is it necessary for the chatbot to push/pull data from a third-party system? This will assist you in narrowing down platforms with ready integrations.
  • Closely examining your processes, comprehending your business goals, developing the chatbot’s aims, and structuring the chatbot conversation flow to manage input/output efficiently can aid you in your bot-building adventure.

You may primarily construct three sorts of bots, which are as follows:

  • Chatbots with Rules:

Rule-based bots operate according to a specified conversation flow, allowing the bot to flow logically depending on the user’s inputs/choices. The discussion flow is navigated by the users by clicking on buttons, menus, carousels, and answering questions. Rule-based bots are simpler to create and more pleasant for consumers to utilize. Users cannot ask their inquiries and can only enter information when the bot requests it (contact details, details about the use case, and more).

  • Chatbots using Artificial Intelligence:

Artificial Intelligence chatbots employ natural language processing to recognize phrase structure and then digest that information, thereby improving their ability to answer the question at hand over time. Simply defined, instead of depending on a prepared output language produced by a human, AI chatbots first grasp the purpose behind the customer’s inquiry and then respond with an appropriate and contextual answer.

  • Chatbots that are hybrids:

The hybrid chatbot, as the name implies, combines the best rule-based and AI technology with live chat capability to create a greater client experience. To be able to create a chatbot, you must first –

  • Determine the chatbot’s precise tone and personality depending on your specific business and use case.
  • To promote pleasant and fluent discussions, include a human factor in the chatbot.
  • Because the effectiveness of the conversation design is heavily dependent on context and user intent, the scripting data you utilize should match your target audience.

MobileMonkey

Chatbot Creator MobileMonkey assists you in the development of chatbots for Facebook Messenger, Instagram Direct Message, SMS messaging, and websites. The tool may also help you develop your contact list, segment your audience, and do other things. MobileMonkey chatbots may arrange appointments, answer commonly asked questions, track transactions, and so forth. MobileMonkey also has an OmniChat widget that detects if the user is signed in to Facebook. A Facebook Messenger widget will show on your website once the user has checked in. If the user is not signed in, it will default to a native website widget.

Dialogflow

Last but not least, Google powers Dialogflow. Because the AI is so good, other chatbot designers often have Dialogflow interfaces merely to access the AI. Dialogflow allows you to create chatbots for a variety of channels, including your website, Facebook Messenger, Twitter, Google Assistant, and others. You may also customize the chatbot to match the branding of your website and receive detailed data. The interface, on the other hand, is a little more difficult for beginners to grasp at first.

BotsCrew

The BotsCrew chatbot platform is a popular choice for SMBs and SMEs since it also offers a managed service. If you want, you may develop the bot yourself using the platform. Currently, the platform provides multilingual bots with native connections with Facebook Messenger and website widgets. Other systems, such as WhatsApp, Twitter, and Telegram, can be connected on-demand. There will be no need to recreate the bot you design because it will exist on numerous platforms. BotsCrew chatbot platform cost starts at $600.00 per month, however, it can vary depending on the connectors, features, and customization that you want. The setup charge is generally around $3,000.

Live 

Aivo’s bots provide comprehensive customer support and allow you to reply to consumers in real-time via text and voice. Bots may be trained to respond effectively across channels based on different rules and situations. AgentBot’s price at Aivo begins at $240 per month, which covers 1,000 monthly sessions. Additional sessions are $26 per 100 people. It also includes a free 30-day trial.

Pandorabots

Pandorabots is a great AI-based chatbot platform that provides complete options for full turnkey chatbot creation. It is a multilingual chatbot and one of the oldest and largest chat hosting services in the world. This is one of those systems that needs some coding knowledge. Because the multilingual platform is so adaptable, if you have a technical team, they can create a bespoke bot with virtually limitless capabilities. One of the earliest platforms on this list is Pandorabots.

WotNot

WotNot is the greatest chatbot development platform, assisting you in the creation of intelligent chatbots and providing a comprehensive range of conversational marketing solutions for over 16 industries. With a no-code chatbot builder, you can effortlessly create bots from start or use any of their pre-existing templates to swiftly edit and go live. WotNot combines the best of both worlds, providing a chatbot and a live chat platform to grow sales and support while allowing for human interaction when necessary. If you need to construct your bot quickly and get it online, WotNot is the platform for you.

Chatfuel

Chatfuel is another chatbot platform that is only available on Facebook Messenger. You may use NLP to discern intentions and utterances and then communicate predetermined responses. Chatfuel’s main feature is that it keeps the users’ data in a database, allowing you to contact them again as needed in the future.

How Do I Select the Best Chatbot Platform?

Now that we’ve covered all of the platforms, here are a few more things to think about to help you narrow down your search for the best chatbot creation tool.

Determine your Use Cases

The first questions to examine are why you need a chatbot and what the use case for employing the chatbot is. A deep grasp of your use case can assist you in determining exactly what you want from your chatbot. Because the platforms differ in terms of capabilities, price, and integrations, as well as all other considerations, the chatbots will change greatly depending on whether the use case is B2B or B2C.

Integrations

To get the most out of your chatbot platform, you must have the correct chatbot connectors in place. Remember that you’re not just automating responses, but also actions. You should be able to enter into Salesforce or Hubspot and see the leads created by the chatbot in their entirety. This will allow you to skip into stage 2 of the dialogue with your prospects rather than wasting time qualifying them. Ascertain that the platform you select allows your existing marketing tech stack to interface effectively with your existing workflows.

Natural Language Processing and AI Capabilities

One of the most important aspects that clients find appealing about chatbots is communication. If you’re launching a bot for the first time, you don’t have to start with an NLP-based bot. Consider a platform that supports NLP and has AI capabilities so that you may increase your use case and chatbot’s skills in the future.

To keep context, respond with the correct answer, and execute a job flawlessly, the chatbot platform should be able to be trained on diverse intents, entities, utterances, and answers.

Training

One of the most important factors to consider when choosing a chatbot platform is its ability to train the chatbot to make it smarter.

Organizations want a human-independent chatbot solution that enables continuous learning and improves with each conversation using machine learning and natural language processing.

Pricing

Most chatbot platforms now employ a combination of pay-per-call, monthly licensing fees, and pay-per-performance pricing methods. You should choose a chatbot price plan that is predictive, promises savings, and allows you to pay based on whether your goals were met or not.

Landbot’s Background

Landbot is a chatbot evolution that assists your organization in generating leads by constructing a no-coding solution dialogue that walks the user through the customer journey. As a navigation/chatbot solution, Landbot eliminates client uncertainty on the query “What to do next?”

By optimizing Landbot on your website, you may encourage your targeted customers to take Call to Action (CTA), Click-to-Call, or rapid reactions, which will eventually lead to a sales funnel. Landbot is well-known for its no-coding forms, which include landing pages, site embed pop-ups, and website widgets.

How Does Landbot Operate?

Make a Landbot account.

Launch your product and release templates that tempt people to come into pre-build your chatbot. Furthermore, attracting leads to your business by directing them to take immediate action.

Design your Business process.

Business exists to do something, therefore establishing informative goals. For example, ‘Build brick templates’ is the most unique and straightforward approach to draw visitors to your website since it displays the location of your business in a single interface.

The conversion process develops a personality.

Marketing strategy is important throughout the conversion process since visitors are only engaged if the other side’s dialogue sounds addictive, therefore employ emoticons and Gifs.

Connect Your LandBot to Google Analytics

Setting up Google Analytics aids in tracking your findings.

  • Make a landing page.
  • Your landing page is now complete and ready for a discussion to generate leads.
  • Reusable Virtual Bricks Introduce New Variables Formulas to Calculate, Control, and Adjust Data Formats
  • Webhooks allow you to connect your bot to any database.
  • Dynamic Data Feature Displays Only Relevant Data Enhance CX with NLP and Dialog Flow Agent Design Features

Landbot’s Benefits

  • Highly entertaining talking chatbot that is straightforward to create without coding.
  • It allows for comprehensive CSS customization of the chatbot to provide consumers with a one-of-a-kind experience.
  • It addresses the whole client lifecycle and provides more leads.
  • It offers an appealing, fluid, and user-friendly interface.
  • Aside from websites, there are also WhatsApp, Facebook Messenger, and Slack connection possibilities.

Landbot’s disadvantages

  • Many consumers believe the price is too expensive.
  • Landbot is only accessible in English.

Landbot competitors

  • Chatbot
  • ThinkOwl
  • LiveChat
  • Nicereply

Landing Page That Remains Static

It is a well-known and tested lead generation landing page. Lead generating landing pages collect personal information and serve as the initial point of interaction between businesses and potential consumers. It has text, form fields, and a call to action.

Landing Page Conversation

It’s a new type of lead-generating landing page with a chatbox for communicating text, collecting data, and initiating a discussion.

Landbot Evaluation

Landbot is the greatest chatbot available, with an easy-to-use design, a preview option to test the chatbot within the interface, and a fantastic customer care system if you ever get lost while attempting to create a smart chatbot. Landbot meets the ultimate demand of organizations by providing an ultimate highly engaging chatbot that directs its potential clients in a specific manner. Landbot distinguishes itself from its competitors due to its Whatsapp integration functionality, which is not provided by many other chatbot software businesses.

And the fact that a corporation does not have to spend months building a chatbot is an appealing benefit. Landbot’s no-code required to construct a chatbot has made chatbots inexpensive and simple to design. As a result, Landbot is the perfect option for chatbots. 

Conclusion

If you are a business seeking a chatbot that generates high interaction with your potential clients while still being inexpensive and simple to construct, Landbot is the way to go. And the Whatsapp integration function is undeniably appealing, as Whatsapp is used by practically everyone on the planet and is a popular mode of communication.  Whether you choose a chatbot platform on your own or hire a chatbot development business, you must consider all of the benefits and disadvantages, your use case(s), and extra research, and then make a choice.

For quite some time, the 14 chatbot platforms listed above have been at the forefront of the chatbot market. As previously noted, chatbots have evolved into a requirement rather than a nice-to-have luxury for enterprises. Chatbots let your firm be available around the clock in today’s technologically advanced business climate, without you needing to invest much in hiring more customer care people.

Over the last 5 years, we’ve been creating unique chatbots for our clients. Our team of conversation designers and bot developers is recognized for crafting genuine chatbot interactions that offer your business a human touch, having worked with early-stage startups, SMBs, and Enterprises across 16 sectors. We create a chatbot with your audience’s exact requirements and desires in mind. Book a free consultation with our team now, and we’ll be pleased to help you sketch out use cases for conversational AI to help you automate your operations.

FAQs

What exactly is Landbot?

Landbot is online chatbot software. It contributes to making websites more interesting by utilizing highly interactive chatbots. It is regarded as the best user-friendly no-code chatbox creator.

What are the different types of Landbot landing pages?

Landbot offers two types of landing pages: Conversational landing page and static landing page

What are Landbot’s subscription options?

Landbot provides four primary plans as well as a Whatsapp add-on function with two primary plans.

  • Sandbox: This plan is completely free.
  • Starter: This plan costs €30 per month.
  • Professional: The monthly fee for the professional plan is €80.
  • Custom pricing is available for the business plan.
  • Whatsapp Pro and Business Plan Add-On: It is available for €70 per month.