Revibe, a company based in Dubai that has made it its mission to transform the current refurbished electronics market with new standards of sustainable solutions for value, is founded on the principles of social responsibility to the environment and technological innovation. Guided by this, it targets serving the rising global demand for reliable, cost-effective refurbished products.

Revibe co-founders Hamza Iraqui, and Abdessamad Ben Zakour

PC: Edge Middle East

Background Information and Vision

The step by Revibe is taken at a time when the world is looking specifically at the electronics industry with growing concern regarding sustainability practices and electronic waste management. While offering refurbished used devices that extend their life cycle, the company placed its target at significantly bringing down the ecological imprint from electronic consumption. Such an approach not only reduces resource consumption but also offsets the usual affordability barriers that mostly act as a constraint in accessing superior technology.

Business Model and Operational Framework

Well, Revibe is a business-to-consumer marketplace directly connecting buyers with professional refurbishers. Such refurbishers go through rigorous audited processes by third-party firms to ensure quality and reliability in their refurbished product. This way, consumers can acquire premium, sustainable devices for significantly lower prices than new device equivalents.

Product Offerings and Quality Assurance

Based on condition and performance, Revibe grades its products into three classes :

  • Excellent: Devices that are in an as-good-as-new state of condition; only the highest technical specifications and battery health in excess of 95%.
  •  Very Good: Devices with minor visible scratching, above-average technical condition, and a value for battery health over 90%.
  • Good: Devices showing visible scratching; possible denting with average technical conditions and battery health over 85%.

All devices will, in any way, be tested to ensure functionality and reliability, to be topped up with a one-year warranty to ensure full customer satisfaction.

Refurbished means that the goods have been returned to the manufacturer either because of some technical fault or for recycling. They are checked for functionality and overhauled; parts are replaced or repaired as necessary for resale, essentially as new. Used products, in contrast, are those sold without testing or restoration.

Smartphones command an impressive share of all refurbished electronics sold worldwide. The Middle East and Africa used and refurbished mobile phones market size are projected to grow to around $12.3 billion by 2030 from $6.1 billion in 2022, according to Custom Market Insights.

The refurbished electronics market contributes to the control of climate change in a way through component re-usage and decreasing demand for raw materials, including core minerals and plastics.

Market Impact and Sustainability Goals

Revibe works towards proving that as-new devices are just as reliable as new ones. Considering that there is no electronic waste that lies in landfills and there is no production of new products required, then Revibe has saved much for the conservation of the environment. It saved more than 2.4 million kg of carbon dioxide emissions and delivered over $6 million of savings to customers.

Growth Trajectory and Further Plans

Since its inception, fast growth has boosted Revibe to sell over 30,000 renewed devices, building market presence across the UAE, Saudi Arabia, and Kuwait. Backed by a recent Series A funding round of $7 million, taking total investments to $10 million, Revibe aims at further enhancing the range of products, improvement in customer care, and making strides in new markets within the Middle East and North Africa region.

Challenges and Market Perception

Despite this success, a number of major challenges had to be contended with by the company, such as the proactive and consistent sourcing of high quality used electronics while conquering perceptions in the market about its product. Revibe addressed these challenges through strategic partnerships and robust quality control measures that helped rebuild trust with the end consumers.

This therefore opens up potentially huge scope for Revibe’s innovation in refurbishing electronics to fulfil consumer demand by availing affordable, high-quality devices and championing sustainability in the electronics industry to lead the market in essentially changing perception and practice on refurbished electronics and setting precedence for a more sustainable business model around the world.