Netflix’s Belief in the Importance of Dissenting Opinions in Decision Making
Netflix founder and chairman Reed Hastings recently revealed a key strategy that helped the streaming giant become a $240 billion company.
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Hastings believes that encouraging employees to disagree with their managers and express doubts plays a vital role in a company’s long term success.
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In his conversation with Tim Ferriss, Hastings discussed the concept of “farming for dissent”.
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At
Netflix
, managers are asked to list three things they would do differently if they were in the top position.
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Hastings also solicits honest ratings from dozens of executives on big decisions, ranging from +10 to -10.
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This practice has helped Netflix avoid many mistakes over the years. Hastings shared that they did not receive enough critical feedback before launching the failed Qwickster rebranding in 2011.
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