TCS Secure Order from Georgia Department of Labor for modernising State’s Unemployment Insurance System

Automated workflows and digitalized processes will speed up the processing of claims while lowering error rates.

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The company pointed out that during the COVID-19 pandemic, Georgia saw an unprecedented increase in jobless claims, ranking third in the country.

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This put a significant burden on the state’s creaking, 40-year-old unemployment system and highlighted the urgent need for change.

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